Privacy Policy

TECH FZC
Saif Office Q1-04-104/A
Sharjah, UAE
Effective Date: June 19, 2026
Last Updated: June 19, 2026

1. Introduction

TECH FZC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our SMS and text messaging communications.

Please read this policy carefully. By using our services or providing your phone number, you agree to the terms described below.

2. Company Information

Company Name: TECH FZC
Contact Email: shazia@techfzc.com
Contact Phone: +971509161607
Address: Saif Office Q1-04-104/A, Sharjah, UAE

3. Information We Collect

We may collect the following types of information:

Personal Identification Information:

Full name
Email address
Phone number (mobile and/or landline)
Business name
IP address

Communications Data:

SMS/text message interactions
Opt-in and opt-out records
Message delivery and response timestamps

Technical Data:

Device type and operating system
Browser type
Usage data and analytics

4. SMS and Text Messaging — A2P Communications

4.1 What is A2P Messaging?

TECH FZC uses Application-to-Person (A2P) messaging to send automated SMS and text messages to individuals who have opted in to receive communications from us. These messages may include:

Service notifications and updates
Account alerts
Appointment reminders
Marketing and promotional messages
One-time passcodes (OTP) and verification codes
Customer support follow-ups

4.2 How We Obtain Your Consent

We only send SMS messages to individuals who have explicitly opted in. Consent is obtained through one or more of the following methods:

Submitting a web form with a checkbox consenting to SMS communications
Texting a keyword (e.g., START, YES, JOIN) to our designated number
Verbally consenting during a recorded phone call
Signing a written agreement that includes SMS consent

By providing your phone number and opting in, you consent to receive recurring automated text messages from TECH FZC. Consent is not a condition of any purchase or service.

4.3 Message Frequency

Message frequency varies based on your interaction with our services. You may receive up to 10 messages per month. We will always inform you of expected frequency at the point of opt-in.

4.4 Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. TECH FZC is not responsible for any charges applied by your carrier.

4.5 How to Opt Out

You may opt out of receiving SMS messages at any time by:

Replying STOP to any message you receive from us
Emailing us at shazia@techfzc.com with your phone number and a request to unsubscribe
Contacting us directly at +971509161607

Upon receiving your opt-out request, we will send one final confirmation message and remove your number from our messaging list within 24 hours. You will not receive further messages unless you opt in again.

4.6 How to Get Help

If you need assistance, reply HELP to any message or contact us at:

Email: shazia@techfzc.com
Phone: +971509161607

4.7 Supported Carriers

Our SMS services are available on all major US carriers including but not limited to AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, and US Cellular. Carrier support may vary.

5. How We Use Your Information

We use the information we collect for the following purposes:

To deliver SMS and text message communications you have opted into
To verify your identity and authenticate your account
To provide and improve our services
To respond to your inquiries and support requests
To comply with legal and regulatory obligations
To maintain opt-in and opt-out records as required by law
To send marketing communications where you have given consent

6. How We Share Your Information

We do not sell, rent, or trade your personal information or phone number to third parties for their own marketing purposes.

We may share your information with:

Service Providers: Third-party vendors who assist us in delivering SMS communications (e.g., messaging platforms, SMS aggregators). These providers are contractually obligated to protect your data and use it only to perform services on our behalf.

Legal Compliance: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of TECH FZC, our users, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

No sharing with third parties for marketing: We do not share your phone number with any third party for their own marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Data Retention

We retain your personal information, including SMS opt-in records, for as long as necessary to:

Provide our services to you
Comply with legal obligations (opt-in records are retained for a minimum of 4 years per TCPA requirements)
Resolve disputes and enforce our agreements

When your data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encrypted data transmission (SSL/TLS)
Access controls and authentication
Regular security assessments
Secure data storage practices

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal obligations
Opt-Out of Marketing: Opt out of marketing communications at any time
Data Portability: Request your data in a portable format

To exercise any of these rights, contact us at shazia@techfzc.com

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it immediately.

11. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Compliance

TECH FZC complies with the following regulations and guidelines governing SMS communications:

TCPA (Telephone Consumer Protection Act) — US federal law governing automated calls and texts
CTIA Messaging Principles and Best Practices — Industry guidelines for A2P messaging
10DLC (10-Digit Long Code) Regulations — Carrier registration requirements for business texting in the US
CAN-SPAM Act — Where applicable to email communications
GDPR — For users in the European Economic Area
CASL — For users in Canada

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our SMS practices, please contact us:

TECH FZC
Email: shazia@techfzc.com
Phone: +971509161607
Address: Saif Office Q1-04-104/A, Sharjah, UAE

This privacy policy was last updated on June 19, 2026.